HTM 29101: The John Purdue Room Restaurant Experience

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Catalog

Hospitality enterprises are complex, requiring experience in operations and customer service to ensure organizational success. The John Purdue Room (JPR) is uniquely positioned to provide students with experiential learning in a restaurant operation. Students rotate through staff and management positions in various roles. Production methods, equipment and product flow are covered in the back-of-the-house, while customer service and service recovery techniques are practiced in the front-of-the-house. Management skills learned and practiced in the JPR are transferable to all service industries.

Course HTM 29101 from Purdue University - West Lafayette.