HTM 21200: Leading For Success In Service Industries

3 Credits

Spring 2025Lecture

Spring 2025 Instructors(1)

Amanda Bies

Effective leaders possess knowledge of organizational behavior and skills which provide the capacity to enhance organizational performance. Drawing upon leadership and organizational behavior theories, this course will provide students with the tools necessary to lead teams in service industries. Areas of focus include understanding individual differences and team dynamics, motivating and developing employees, effective decision-making, communication, influence, diversity, and leading change. This course will include preparation for a leadership development certificate, such as the Dale Carnegie Leadership certificate, to be earned upon successful completion of the course.

Course HTM 212 from Purdue University - West Lafayette.

Course Overview

Course GPA

GPA: 3.50

Grade Distribution% of Students

A: 68%

B: 24%

C: 5%

F: 3%

Data Averaged From:

Instructors3 instructors

Semesters3 semesters

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Spring 2025 Schedule:

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