CSR 28200: Customer Relations Management

3 Credits

Spring 2025Lecture
Spring 2025 Instructors(2)
Amanda Bies
Roya Alavipour
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A course that provides insight into the structure and working of customer relations management and its role in business and government agency. Analysis of how consumer needs, complaints, and education are handled. Customer relations' management in the real world and techniques used in managing customer relations toward the goal of maximizing customer satisfaction. This course has a real-world focus and is more applied than the usual introductory course.

Course CSR 282 from Purdue University - West Lafayette.

Amanda Bies

Course Overview

Course GPA

GPA: 3.48
Grade Distribution% of Students
A
B
A: 68%
B: 22%
C: 7%
D: 2%
F: 2%

Data Averaged From:

Instructors8 instructors
Semesters7 semesters

Amanda Bies - Metrics

3.61

Average GPA

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% Grade Distribution

1 instructor selected
A+AA-B+BB-C+CC-D+DD-F010203040% of Students
  • Amanda Bies

GPA Trends

1 instructor selected
Total GPA avgerages are shown in the legend.
Higher values indicate higher average GPAs.

Spring 2025 Schedule:

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